Privacy

Metropole Inv. SRL, Avenue Charles Woeste 119, 1090 Bruxelles, Belgium, BCE 0633.543.622. For any question about your data: femy@besacoaching.be.

Only what you write in the application form: your first name, your email, your WhatsApp number if you choose to give it, your goal, your gym level, what makes you want to start and your motivation from 1 to 10.

As with any website, the hosting provider records technical connection data, including the IP address, to keep the site secure and protect it against abuse.

The form asks for no health data. If your application is accepted, the information needed for coaching (schedule, eating habits, health) is asked when we start, as part of the coaching.

If you email me directly, your message and your address are kept in my mailbox.

If you use the chat (the bubble at the bottom right), your messages are kept so I can reply to you, along with your first name and email if you give them to me. Please don't share health information in the chat.

To review your application and reply by email, and, if you left your number, to be able to message you on WhatsApp. The legal basis is the steps prior to a contract, which you request by sending your application.

Your data is used for nothing else: no advertising, no resale, no newsletter.

Coaching needs more than the form: your schedule, your eating habits, your weight, your measurements, your check-in photos, and what you tell me about your health (pain, injuries, treatments). You give them in the coaching app or in our messages.

This data is used to build your diet and your program, then to adjust them: it is the performance of the coaching you asked for. For anything about your health, I ask for your explicit consent when we start. You can withdraw it whenever you want by writing to me: I then stop using it, and the coaching is adapted or stops.

Your check-in photos stay private. They are never published without your written consent, which you can withdraw at any time.

The site counts visits with Vercel Web Analytics, without cookies and without any data that could identify you: number of visitors, pages viewed, country and source (Google, social media, advertising).

If you accept cookies in the banner, Google Analytics also measures your visit, and Google Ads knows whether you applied after clicking one of my ads. These tools set cookies (13 months at most) and Google processes this data, sometimes outside the European Union, with the safeguards provided by the GDPR. If you decline, Google records nothing.

When you apply after clicking one of my ads, your application says so, so I know what advertising brings me.

Your choice stays in your browser. You can change it at any time with “Cookie settings”, at the bottom of every page.

Only me. Applications are stored in the request management tool of Metropole Inv. SRL, and conversations go through the femy@besacoaching.be mailbox.

Technical providers handle the site's hosting, data storage, email, the coaching app and a writing assistant that drafts my email replies, which I always review before sending. Chat replies, on the other hand, are automatic: I read the conversations afterwards. These providers act on my instructions and do not use your data for their own purposes. Some are based outside the European Union: these transfers are covered by the safeguards provided by the GDPR (adequacy decision or the European Commission's standard contractual clauses).

An application that is not accepted is deleted no later than 12 months after my reply.

If you become a client, your data is kept for the duration of the coaching, then deleted no later than 12 months after it ends, except what accounting law requires us to keep (invoices, 10 years).

At any time, you can ask to see your data, correct it, delete it, restrict its use, object to it, or receive it to pass it on elsewhere. Just write to femy@besacoaching.be, I reply within one month at most.

If you believe your data is being mishandled, you can file a complaint with the Belgian Data Protection Authority, rue de la Presse 35, 1000 Brussels (www.dataprotectionauthority.be).