Terms of sale

BESA coaching is run by Metropole Inv. SRL, Avenue Charles Woeste 119, 1090 Bruxelles, Belgium, company number (BCE) 0633.543.622, VAT BE 0633.543.622.

Coaching is provided by Femy, online, from Belgium.

Contact: femy@besacoaching.be.

A diet and a training program made for you, your access to the tracking app, a check-up every week, a review every month with measurements and photos, adjustments at every review, and a reply to your messages within 24 hours.

Everything is included in the monthly price. There are no extras.

You send your application from the site. I read it and reply, yes or no. An application does not commit you to anything.

If I say yes, I send you these terms. You accept them in writing, then you pay your first month. As soon as the payment arrives, I open your access to the app and the coaching starts.

€100 a month, VAT included.

This is the launch price, reserved for the first 10 clients.

BESA coaching prices change over time. The price you pay when you join does not change as long as your coaching continues without a break. A price change only applies to new clients, and to a client who stops and comes back: they pay the price in force when they return.

At the start of each month of coaching. You receive an invoice for each payment.

Coaching is paid month by month. A month starts on the day its payment arrives. Without payment, the next month does not start, and after a few days of delay your access to the app is suspended until payment. Nothing is deleted.

Your diet, your program and your access to the app are digital content made for you, supplied from the start of the coaching. The monthly coaching is part of the same plan.

By accepting these terms, you expressly ask for the coaching to start straight away, and you acknowledge that you lose your 14-day right of withdrawal as soon as your access to the app is opened (article VI.53, 13°, of the Belgian Code of Economic Law).

As long as your access is not open, you can still change your mind: your payment is then refunded in full. Once access is open, no month that has started is refunded.

There is no commitment beyond the current month. You can stop whenever you want: tell me by email before the next month starts, and the coaching runs until the end of the month you paid for.

I can also end the coaching, always at the end of a paid month and after telling you by email. A bad week is never a reason: we talk about it at the review.

I am neither a doctor nor a dietitian. The coaching supports your training and your eating, it does not treat anything.

Before we start, and at any time after, you tell me about any pain, injury, illness, pregnancy or treatment. If in doubt, talk to your doctor before following the diet or the program. If your health requires it, I can adapt or stop the coaching.

Results depend on you: on what you eat, your training and your consistency. I cannot guarantee them.

Your data is handled as described in my privacy policy. Your review photos stay private: they are never published without your written consent.

These terms are governed by Belgian law. If you live in another country, you keep the protections that your country's law gives to consumers.

If we disagree, write to me first: we look for a solution together. Failing that, you can contact the Belgian Consumer Mediation Service (www.consumerombudsman.be), or go to the competent court.